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Exchange Policy

We warmly welcome you to The S.L.O.W. Farm (S.ustainable L.ocal O.rganic W.holesome) ®

 

You would be happy to know that 50% of the proceeds from your purchase go back to self-sustain our 15 year old organic orchard, a smallholding in India.

 

We are a small business with a conscious endeavour to create eco-friendly artisanal goods for your home and closet. Some of our products have taken over one year of development to reach top quality and functional design.

All of our products go through stringent quality test during development and before shipping. Unevenness in colour & texture is not a fault but a beautiful characteristic of natural processes.

We do not accept exchange, except in a case where you have received a product that got damaged in transit. Please email us the damaged product images at theslowfarm@gmail.com within 24 hours of receiving the order.

We will approve your exchange request shortly after reviewing with our courier partners.

Please note, The S.L.O.W. Farm (S.ustainable L.ocal O.rganic W.holesome) ® reserves the right to not accept exchanges in case the product is used or damaged by the customer.

We request you to avoid using plastic packaging if you have to exchange any damaged goods. Please try to reuse the material we used.

Together, let’s collaborate with nature!

Cancellations and Refund policy

We do not accept order refunds, returns or cancellations except in cases wherein our small batch eco-friendly product is out of stock.

Please take the time to view the product details or contact us on +919538811414 or at  theslowfarm@gmail.com to know all that you wish so you can make an informed and conscious purchase.

We are happy to answer all your queries.

Please take the time to browse and consume responsibly!

Shop small with us 🙂

Shipping Policy

Please enjoy this site and our artisanal goods; be inspired!

Domestic Shipping Policy

All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays. In case of any unforeseen delay, please allow additional days in transit for delivery; we will notify you without fail.

Any concerns about an urgent or a delayed shipment can always be looked into by writing to us at theslowfarm@gmail.com or call us at +919538811414.

We ship across India when you pay online via debit card, credit card, net banking or bank transfer. Shipping rates will be applicable as per your cart size.

International Shipping Policy

We do not ship any order overseas. If you are interested in any of our products, please connect with us via our contact form or email us at theslowfarm@gmail.com.

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